Refund Policy

1. All memberships are final

Forkaia® is not a course library or a subscription you graze on when you feel like it. The moment you enroll, real work begins on your behalf:

• Your account is provisioned across the platform and the workspace stack;
• You're matched with a mentor who is compensated for the term of your membership;
• Your Official Offer Letter is issued and countersigned;
• Your first career-path options unlock and tasks become claimable;
• Your seat inside our partner companies is reserved.

Because these commitments are made on your behalf immediately, Forkaia® membership fees are final at the point of enrollment and are not refundable. We'd rather tell you that plainly up front than bury it in fine print.

2. You can cancel any time

You are never locked in. If Forkaia® is no longer the right fit, you can cancel with one email to support@forkaia.com or from your dashboard. Cancellation:

• Stops all future renewals — you will not be charged again;
• Preserves your platform access until the end of your current paid term;
• Keeps everything you've earned — your Offer Letter, completed tasks, Score progress, credentials, recommendations, and any verified work stay yours forever.

There is no retention department, no exit interview, no clawback of what you've already built.

3. Before you enroll

Because the fee is final, we want you to enroll with a clear head. If you're on the fence:

• Take the free Forkaia® Score assessment to see where you stand today;
• Read the How It Works page for the full mechanic;
• Browse student outcomes to see what real Forkaia® careers look like;
• Email support@forkaia.com with any question — we respond in one business day.

Then, if it's a fit, enroll knowing exactly what you're saying yes to.

4. Automatic renewals

Your membership renews annually so your career-track doesn't get interrupted. We do two things to make renewals fair:

• We email you a renewal reminder 30 days before your renewal date;
• You can cancel any time in that 30-day window (or any time before it) and no renewal charge will happen.

Once a renewal has been processed, it follows the same policy as your initial enrollment — the membership fee is final because your renewed year of access, mentorship, and credentialing begins immediately.

5. The narrow exceptions

There are a small number of situations where we will issue a refund. We treat these seriously and process them quickly:

• Duplicate or accidental charges. If Stripe processed the same enrollment twice, we refund the duplicate immediately.
• Verified technical failure at enrollment. If we cannot provision your account or issue your Offer Letter due to a failure on our side and we can't resolve it within 14 days, we will fully refund your enrollment.
• Unauthorized card use. If someone used your card without your authorization, email us with proof and we will refund and cancel the account.
• Universal legal rights. Nothing in this policy waives any refund right you have under a law that specifically applies to you (for example, statutory cooling-off periods that apply to your jurisdiction). If that applies, email us and we'll honor it.

6. University-sponsored memberships

If a university, employer, or scholarship program paid for your membership under a partnership agreement, any refund questions are handled through them — not directly between you and Forkaia®. Contact your Forkaia® liaison at the sponsoring institution, or email support@forkaia.com and we'll route it.

7. Please talk to us before you charge back

If something has gone wrong, email us first at support@forkaia.com. We're a small team, we read every message, and we can almost always make it right — often in the same day. Filing a chargeback before reaching out to us slows everything down for both sides and may result in your account being suspended pending resolution.

If you've contacted us and we haven't resolved your issue within 14 days, you are of course entitled to dispute the charge through your card issuer.

8. Contact

FORKAIA CORPORATION
Cancellations & questions: support@forkaia.com
Legal notices: support@forkaia.com
Website: forkaia.com